Titanium Power is now offering O&M Services for commercial and residential customers. More and more solar businesses have recently adopted this service to demonstrate qualified maintenance. Titanium Power can do just that. O&M service agreements are designed to help customers be better protected against damages to the solar system, its productivity over time, and safety. The agreement includes preventive and reactive services you may need in your 10-year workmanship warranty with Titanium Power and the manufacturer-backed product warranties. Certain limitations apply.
LIMITATIONS:
Titanium Power prides itself on leading the industry in high-quality workmanship. When installing your solar panels or providing any service, we take great care in what we do and pay attention to any details necessary. Although necessary precautions are always taken, certain issues may arise, such as loosening conduit connectors, wire stripping, ground faults, or other items. When these have been identified, Titanium Power will be responsible for fixing these issues under the standard workmanship warranty. With this being said, some issues appear over time that are not Titanium Power’s responsibility, such as compression couplings, which appear as a result of wind, earthquakes, or long-term exposure to the sun.
MANUFACTURERS WARRANTIES:
Titanium Power chooses from a variety of equipment based on the service required, availability, and credit rating of the manufacturer. When possible, products with industry-leading warranties and a low record of manufacturer defects are used. However, if an issue arises, the manufacturer’s labor reimbursement rates may not always cover the entire cost of troubleshooting and visits. An O&M Service Contract will help reduce these costs, including other replacement actions.
ANNUAL O&M SERVICE CONTRACT DESCRIPTION
This annually-payed service agreement starts the year after the completion of the installation and includes the following:
● Monthly analysis of production records
● Early identification of defective optimizers, modules, or inverters
● Annual summary reports of production history and prediction production
In addition, a bi-annual site visit is included to cover the following:
● Re-tightening compression couplings
● Testing of breaker and disconnect operation
● Inspection of exposed wires
● Inspection for any obvious shifting of modules or conduits
● Inspection of DC inverter connections and communication boards
● Inspection of any loose or damaged solar breakers
● Inspection of markings/caution stickers on conduit and electrical boxes
● Inspection of the condition of racking
● Inspection of solar modules
● Visual inspection of solar roof penetrations
